In 2022, Viatris continued our support for the National MS Society’s MS Navigators® Program, where MS Society staff is available to respond to questions and requests for people living with MS. These calls are on a range of topics, including benefits, insurance and employment, social and emotional support, housing, neurologist referrals, and home care. During fiscal year 2022, MS Society staff interacted with over 83,000 people through email, phone, and chat, more than 46,500 of whom were directly served and supported through the MS Navigator® services.
Navigating Your Journey is a monthly, live, virtual program via Zoom providing people the opportunity to connect and learn with others who are new to MS and navigating their own journeys. Participants are provided the opportunity to engage with other attendees, ask questions of a healthcare professional, and share their own experiences. Program topics are consistently focused on information about MS, symptoms, how to manage MS, and living well with MS.